When will my order ship?
We will send your order as soon as we have received your payment. For the fastest possible shipping, please choose a payment method such as PayPal, credit card, purchase on account, direct debit, SOFORT. When you chose payment in advance/bank transfer, we ship when we have received the payment. Please note that this can take up to two working days, depending on the bank. For this, we grant a 3% discount for payment in advance/bank transfer (except for gift vouchers).
How much are the shipping costs?
Standard shipping costs: 4.95 €
DHL Express: 22,00 €
For orders from 100.00 € we send the order free of charge! *
* The free shipping offer applies to the value of goods after a possible return. If the goods' value falls below € 100.00 after the return, the shipping postage of € 4.95 will be recalculated and offset against the refund of the return. * Items in shipping class S or items marked as shipped by freight forwarder - bulky items such as furniture - are excluded from the free shipping offer. Such items are marked clearly in the article description.
Costs shipping class S: 12.95 €
Costs shipping bulk shipping / delivery by freight forwarder: from 35.00 € depending of number of collis, size & weight.
The exact price is displayed in the shopping cart after the selection of goods and delivery address.
Belgium, Netherlands, Luxembourg, Austria:
Standard shipping: 12,00 €
Shipping class S: 18,00 €
Denmark, Switzerland, Liechtenstein, Czech Republic:
Standard shipping: 15,95 €
Shipping class S: 20,50 €
France, Great Britain, Monaco, Slovenia:
Standardversand: 17,00 €
Shipping class S: 25,00 €
Greece, Ireland, Italy, Poland, Portugal, Slovakia, Spain, Sweden:
Standard shipping: 18,00 €
Greece, Italy. Poland, Slovakia Shipping class S: 28,00 €
Ireland, Portugal, Spain, Sweden Shipping class S: 31,50 €
Standard shipping: 28,00 €
Shipping class S: 38,00 €
U.S.A., Canada, Australia:
Standard shipping: 49,00 €
Shipping class S: nicht angeboten €
When delivering products abroad, import taxes or customs duties may be levied by the destination country, which must be borne by the buyer. The customs office in your country can give you information about such fees.
Pick up in Düsseldorf / Click & Collect:
Order in the online shop and pick up the goods prepared in the shop in Düsseldorf! You can find all information here.